Norton helps to protect your personal information and data with Norton 360, including secure VPN along with all-in-one protection, with bank-grade encryption. Indeed, there are situations where customers want to cancel their subscription and request a refund. For cancellations, refund, or return, different ways depend on where you had purchased the subscription.
Different policies are made under the Norton refund policy, which clearly describes the method used to refund any subscription.
• Users can request a full refund under 60- day money-back guarantee if requested for a refund within 60 days of the purchase date.
• Annual renewable can also get refunded if requested for a refund within 60 days of the purchase date.
• Norton Ultimate Help Desk 1- device or a Privacy Monitor Assistant annual subscription and renewals can also get refunded if the services have not been redeemed within 60 days of purchase date.
• Users can request a full refund within 14 days of the purchase date.
• Monthly renewable cannot get refunded.
• Norton Ultimate Help Desk 1-device or a Privacy Monitor Assistant monthly subscription or renewals can also get refunded if the services have not been redeemed within 14 days of purchase date.
There are times when user’s needs get changed and thus they request for the cancellation or refund.User goes for how to get a refund from Norton; they had to submit a request or contact Nortan’s representatives via live chat. It might take a few days to process their request, and the refund will get initiated using the same method used for the payment, exceptions when mutually agreed.
Norton takes approximately seven days for the refund after the user's request; first, users have to contact Norton's representatives. It is up to Norton whether they approve or deny the request; if the proposal gets approved, the refund will get initiated.
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