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How can I get in touch with Norton Security?

One does not need to ask how many work-related things we do on our laptops and computers, and everything being available online has changed drastically. The effect of Covid also makes almost everything online, and with this, it becomes even more important that you secure your computer with Norton Security. However, what if you get any issues with Norton that need to be fixed immediately or want to gather information about things such as the cancellation and refund of the subscription? Therefore, you must know the methods available through which you can get in touch with the customer support of Norton Security so that they can resolve the issues you are getting with your Antivirus and provide the information about the things that are important to you.

Ways to get in touch with Norton Security

To make a complaint and gather information or solution for the issues, you must first know how to resolve them. Norton security is the only one which can resolve all these queries. However, you must know the ways available to contact Norton. All the mediums of contact are given below:

  • Connect via Phone: If you do not want to waste your time and want to connect to the customer support of Norton Security immediately, then Norton security contact number is the fastest way. The Norton representative will talk to you and resolve all the questions you are looking for answers to. If possible, they will resolve the issue on the phone or will visit you to fix it. Follow the procedure given below to speak to a live person at Norton Security: 
    • Dial 1-855-815-2726, the customer care number of Norton Security, and go through the IVR method.
    • You need to select the first key if you want to make a subscription with Norton Security.
    • If you want to know about Norton security's services, you need to press two.
    • If you want to get information about your subscription, then you have to press three.
    • You need to press four to know about their subscription offers and plans.
    • To speak to the customer service executive of Norton, you must press five.
  • Connect via Live Chat: Another way you can get in touch with the customer support of Norton directly and quickly is the Norton customer service chat. The live chat agent will listen to your queries and problems carefully and provide valuable solutions and guidance to make your experience with Norton better than before. Follow the below steps to get to the live chat support of the Antivirus:
    • Visit the official website of Norton Security https://us.norton.com/
    • Select Customer Support from the Support section at the top.
    • Click on the message sign at the bottom corner of the page.
    • The virtual assistant, Kate, will be available to talk to you.
  • Connect via Email: Though things with Email will not be quick and will take days to resolve your queries or answer your questions, they will provide the best and most valuable solutions. You can send your feedback, make a complaint, or compliment, and they will act accordingly. You have to draft an email, add all your queries or feedback, and they will revert you as soon as possible. The email address of Norton Security is mentioned below:
    • spam@nortonlifelock.com.
  • Connect via Social Media: It will be the most convenient medium of contacting the customer executive of Norton for you. Social media is a part of our day-to-day routine, and in between this routine, you can resolve your issues related to your Antivirus. You have to get to the social media platforms of Norton and write your queries in a post and tag them or message them. All the social media handles of Norton Security are listed below:

Can I cancel Norton and get my money back?

Before you go for any cancellation or refund request, you must know all the terms and conditions of the cancellation and refund policy so that you do not have much difficulty canceling your cancellation. All the important points of the policy are listed below. Go through them and enlighten yourself:

  • If you purchase an annual subscription with Norton security, they will give you a 60-day money-back guarantee. 
  • If you cancel your subscription within 60 days of purchasing it, you can have your Norton customer service refund.
  • If you cancel the subscription, you must uninstall and delete all the copies and things related to the software.
  • The same cancellation or refund policy will not be followed if you have paid through a third party.
  • The monthly subscription is not eligible for a refund. If you cancel the subscription, it will not automatically renew next month.
  • Handling, shipping, or any other governmental applicable charges and taxes are not refundable.
  • If you have purchased a Norton ultimate help desk annual subscription, it is eligible for a refund only if you cancel within 60 days of purchase.

Methods to cancel the subscription are given below:        

  • Through Online: You can cancel your subscription without asking for help from the customer support of Norton security. It is easy and can be done in no time. You just have to follow some simple steps that have been given, and you can access your subscription and cancel it:
    • Visit the official website of Norton Security https://us.norton.com/
    • Click on "My Account" at the top right corner.
    • Sign in with your by adding your email address and password.
    • Go to the Menu, and pick cancellation from all the given options.
    • Follow the further instructions, and request a refund if applicable.
  • Through Phone: It is the quickest way to ask Norton's customer support executive to cancel your subscriptions. You can also gather information about the cancellation and refund, and they will answer all your questions accurately. The Norton security phone number is given below:
    • 1-855-815-2726

The above information will help you get in touch with Norton customer service, which will help you with cancellation, refund, and the issues you have with their services. Knowing their contact details and ways to contact them is mandatory if you want to work smoothly and cannot tolerate even a minor inconvenience with your computers. For further queries, navigate to the official website of Norton Security.

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