How do I contact Singapore Changi Airport?

Singapore Changi airport is the major hub for international flights by the different airlines. Singapore is the largest transportation hub, serving many flights to the preferred destination. You can reserve your flight ticket from Singapore Changi airport for a world-class flight experience and visit a destination in itself.

You can face problems at the Singapore Changi airport after arrival or departure. Changi Airport offers you the customer service team to discuss all the appropriate queries. They will help you with the flight status, travel guides, dining, food, parking, shopping, etc., to ease the travel. To get to the Singapore airport customer service, you can check the below information.

Get through with Singapore Changi airport on the phone:

Passengers can communicate with airport professionals on the phone and speak about their particular concerns. Following are some relevant Singapore Changi airport phone numbers you can consider to talk to the experts.

  • For general inquiries: you can speak with the representative at +65 6595 6868.
  • For the lost and found: 1800 224 4243
  • For all jewel-related enquires: +65 6956 9898
  • You can also contact your particular Airline to connect with their customer service to clear the flight concerns. 

You can use the above Singapore Changi airport contact number from anywhere globally and board the flight conveniently for your destination.

Get through with customer service on the email:

Singapore Changi airport also offers an email feature to get customer experts. There are different types of email that the Changi airport offers to travelers, as mentioned below:

For public inquiries: you need to compose the queries in detail and send them to Customer service will check the request and give you a response within 24 hours of the request. 

To enquire about the jewel related concerns, you can send the queries to

For venue events, leasing, and partnership, you can use 

Besides the above information, you can also submit your queries by filling out the contact form. Therefore you need to visit and get the relevant complaint/inquiry form in their contact section. You need to fill them out appropriately and tap on the submit button. They will give you the response in your mail accordingly:

Singapore Changi airport mailing address:

You can also send the problems to Changi airport by post to the below mailing address:

Singapore Changi Airport

PO Box 168

Singapore 918146

Changi airport code: SIN

Singapore Changi airport office hours:

The airport authorities are available from 9 am to 9 pm SGT to take advice from the representative. 

Get through with Singapore Changi airport by live chat:

You can also communicate with customer service via live chat and get a virtual person. Therefore you need to open the and get the live chat icon on the right hand of the screen. You need to open the live chat box and choose your topic. You can also describe them in detail and send them to the virtual person. Once they review the details, they will respond to you accordingly. 

List of possible queries handles by Changi airport:

The customer service at Changi airport handled many issues according to the suitable travel demands. Therefore, you can see some queries will resolve at the airport given below:

  • Passengers can find the latest flight journey details and get the status.
  • You can check your flight and obtain the boarding pass.
  • They handle the problems of duty-free allowances and airport lounges. 
  • For any delayed flight, they will reschedule the same. 
  • You will get the visa on arrival and access the multiple travel class.
  • They will register complaints of noise and parking at the airport.
  • You can check the appropriate flight terminal of your Airline with customer service. 
  • Passengers can inquire about the flight wifi and miles regarding issues of their airlines. 
  • You can report missing luggage at the airport and fill out the lost and found form.

Follow the Singapore Changi airport on social networks:

Changi airport is also accessible on multiple social networks to talk to the representative. You can follow the social links mentioned below to get the experts:

  • Facebook:
  • Twitter:
  • Instagram:

When you follow the above links, you can send the query directly by the messages. Customer service at the Singapore airport will give you a response accordingly. Moreover, you can use the Changi airport phone number at +65 6595 6868 to talk to the experts. 

Leave Your Comment

Latest Comments

Enquiry Form