How do I speak to a human at 3?

Contact a live person at 3

3 or Three is a telecommunications company based in England. They offer internet services in the UK and are the fourth largest mobile network operator. You can also buy new mobile devices from 3 and learn about broadband services by contacting 3 customer service. There are many platforms where you can get in touch with their representative. If you are wondering what platforms can help you reach out to the customer service team, below you will find the answer. 

Different platforms to contact 3 customer service agent

There is an offline option to reach out to customer service and some online platforms for connecting with a 3 representative. All the available platforms are listed for you with their contact procedures. Pick any of the platforms and follow the concerned steps.

By Call

You can get to the customer service team of 3 by the call and obtain the information you require. It is an easier way to attain service from a live representative by adhering to some simple steps:

  • Dial the 3 customer service phone number UK: 033 338 1001
  • Concentrate on the IVR Menu and select a suitable key on your dial pad:
    • Press 1 to speak with an agent regarding existing mobile phone or broadband queries,
    • Press 2 to speak with an agent to purchase a new device from 3.
  • If you have pressed 1, then your call will be directed to the concerned person,
  • If you have pressed 2 on your dial pad, then the below instructions you will get on the Sub menu:
    • Press 1 to buy a phone,
    • Press 2 to track your already placed order,
    • Press 3 to join 
    • Press 4 for additional queries like upgrade and top-up.

By Live Chat

If you want to talk with the 3's agents on the live chat, it is possible through their official website. Here you will get swift assistance from the customer service team, and an online expert will answer your queries instantly. Head to the official website of 3 and do as per the instructions:

  • Tap on the support button to extend the options,
  • Click on Contact Us underneath Get in Touch Section,
  • Now hit the Start chat button to connect with a live agent at 3. 
  • Type your queries and send them on the live chat to receive answers.

Via Social Media 

You can obtain help from a live person on their social media account. If your call is not connecting with the 3 representatives and live chat is not available at that time, then the below procedure will help you to get human assistance:

  • Open 3's website on your device,
  • Scroll the homage and look at the right side of the page, where you will find various social media icons,
  • Select the Facebook or Twitter icon for connecting with 3 customer service,
  • Slide into their DM by clicking on the message option on the social media account,
  • Within some time, an expert will reply to your query.

Three Customer Service Hours

Do you want to learn about the 3 Customer Service Hours to contact them for your help? Below the opening hours of various platforms are mentioned:

  • The customer care number is available from 8 am to 8 pm, Monday to Friday, and 9 am to 6 pm on Saturday-Sunday.
  • Live Chat at 3 is available from 8 am to 10 pm Monday to Friday and 9 am to 10 pm on Saturday-Sunday.

Hence, if you want to avail of the internet services of 3 or like to get a new device from them, you know where to reach. The above platforms will help you contact their team by dialing 3 customer service numbers, live chat, or social media accounts. Follow the simple procedure as per your need and get ahold of the live representative. Additional details are available on their website as well, which you can check to clear your doubt.


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