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How Do I Talk To Someone At Telstra?

Telstra is an Australian leading telecommunication company, offering a full range of communications services and giving competition in all telecommunication markets. Within Australia, it provides 3.8 million retail fixed bundles, 18.8 million retail mobile services and standalone data services, and 960,000 retail fixed standalone voice services. With this vast range of services, it is obvious to face some issues with the products. If you require their services and want to connect with a Telstra customer service number, then follow the below information to learn various methods by which you can get through the customer support of Telstra. 

Quick Guide To Talk To A Real Person At Telstra?

You can use various methods available for the users, which are online and offline modes. Some of the ways are available 24/7 to assist you in any critical situation. Follow the below-mentioned modes to speak with Telstra customer service.

How Can I Connect Telstra Through Phone Calls-

  • Dial the helpline number of Telstra at 1 (877) 835-7872 to connect with the support executive.
  • Select your preferred language on call.
  • Now follow the IVR prompts.
  • Press 0 to Telstra talk to a person.
  • Press 1 to purchase the software and services.
  • Press 2 if you are facing any technical issues with your Telstra account.
  • Press 3 for password recovery.
  • After pressing the relevant key, wait for some time as your call gets connected to the executive.
  • Provide the information asked by the representative and explain your requirements to him.
  • The knowledgeable customer support agent will provide you best possible solutions.

Connect Telstra Through Message-

You can also ask for support by texting the company’s official SMS number at 13 22 00. You can save the number in your phonebook. You need to open your message box and type your query (the word limit should be not more than 120 words in one message). You will get a response from the support team shortly. 

Connect Telstra Through Mobile Application-

You can also get Chat support from the Telstra support team available on the official website and mobile application. You can follow the below steps to connect with the support team.

  • Visit the official website of Telstra support page at www.telstra.com.au/contact-us 
  • Now locate the speak with us option, or you can also scan the QR code to contact.
  • Now write a brief of your query in the chat box to connect with a Live representative.
  • Wait for a bit and also select the relevant questions mentioned on the screen to get an accurate response.
  • Explain your query and get it resolved.

Through Social Media Pages-

As many users believe that these social media handles are available for the advertisement of newly launched products or sharing discounted prices of their software to the public, but this is a misinterpretation by the public as you can also connect with the support team of Telstra through it. You can get an instant revert from the helpline in any critical situation. You can connect with them through the given links.

Facebook- www.facebook.com/telstra/  

Twitter- https://twitter.com/telstra/ 

Bottom Line-

Follow the above methods to get through the Telstra support team, and if you are still confused about something, then directly contact the Telstra phone number and ask for assistance that is required by you.

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