How Do I Speak To Someone At FedEx?

Do you have something in transit that require help for your parcel? You have landed at the exact right place as we are about to share some of the important methods that are vital for FedEx customer service. Users are able to request customer services using multiple contact options available online for help. Let us consider some of the most common ways to get help for your FedEx services. 

How Do I Speak To A Live Person At FedEx?

FedEx Customer Support Via Hotline

People are always advised to create a FedEx account in order to make sure that they get proper customer services as far as FedEx services are concerned. Users are able to call on the FedEx customer service number to get ultimate assistance from experts and specialists. Follow the below-mentioned steps to get help as far as services are concerned; 

• First up, navigate to www.fedex.com. Next, select your country and proceed further. If you happen to have an account registered at FedEx you can directly look for a grievances redressal phone number to get help. 

• Next, people can also locate the International services number on the page. Dial the same and you can find multiple IVR options. 

• Select option 1 to track a package. 

• Select option 2 to find a FedEx location. 

• Select option 3 to file a claim.

• Select option 4 for invoice inquiries and payments. 

• Select option 5 to book shipment. 

• Select option 6 to schedule a pickup. 

• Select option 9 to connect with an agent. 

• Select option 9 in order to connect with the service representatives for help. There will be a short waiting time.

• An agent will connect back after a short while to answer all your questions and queries. 

The customer service team over the FedEx support number is available Monday to Saturday from 9:00 to 21:00. The helpline services at FedEx are closed on Sunday. 

How Do I Actually Speak To A Person At FedEx For Assistance. 

• Users are able to select the email form on www.fedex.com in order to get help and support from specialist working at FedEx. 

• Make sure you have your shipment information as this is required in order to submit the form to get active assistance for FedEx services. 

• A specialist will reply to you within 48 hours as this is the maximum time taken by the support department at FedEx to offer ultimate case-specific resolutions. 

Chat To Us For Support. 

Apart from calling on the FedEx phone number, people are able to connect with the service representatives using the chat option. The chat services are active Monday to Saturday and people are able to get ultimate support for a scheduled FedEx shipment. Post your query on the chat window and you will get a quick reply from the customer service agent at FedEx. 

Follow FedEx Social Media. 

People can also find ample support online using the social media channels released and managed by FedEx. You can use Facebook, Twitter, YouTube, and LinkedIn. One can tag FedEx on their social media posts to get ultimate assistance for services. Also one can direct message @FedEx to get proper support from specialists.