Earthlink is undoubtedly one of the top internet service providers you can come across. Their qualitative internet service is undoubtedly the best you can get. There can be a situation when you want to cancel the service you’re getting from Earth Link. In that case, you need to walk through the correct path for that purpose. You can cancel by yourself on the official website, or you can even connect with the customer service team for that purpose.
You can cancel Earthlink account. For that, you need to walk through the guide provided below.
Get on the official website of Earthlink.
Now log in to the account you have with them.
Make the selection of the settings option.
Now choose the button “Cancel subscription.”
Confirm the cancellation step you have taken.
That is it. Now your cancellation process is over.
Cancellation With The Help Of Customer Service:
Made sure that you have walked through the step-by-step guide, which is provided below. Then the executive from the cancel Earthlink service will cancel you shortly.
Phone Up On The Official Number:
You need to phone up Earthlinks official number. Then your cancellation will be made shortly. However, it is essential to ensure that you have followed the step-by-step guide ahead.
Phone up the official number of Earthlink.
Once you have called on it, you need to choose the options relevant to the issue you’re facing. In the present case, you need to make the selection of the “Cancellation” option.
Your call will be moved to the person trained to handle the cancellation queries.
Now the executive is going to cancel without any delay.
Via Live Chat:
To cancel the live chat option. You can follow the step-by-step guide, which is provided below. One of the top benefits of the live chat option is that you’ll be able to select the language of the communication at the start of the chat. Then you’ll be able to get the resolution without any delay.
Firstly, launch the website of Earthlink.
Select the “Contact us” button.
On the new page, you need to choose the live chat option.
Once you have selected the live chat button, a chat box will open.
In the chatbox, you need to choose the possibilities directly connected to the issue you’re facing.
Now the cancellation will be made by the customer service team shortly.
Yes, you can email your query to the customer service team. Ensure that you have composed the email the way it is mentioned below.
You need to open your email address which is registered with Earthlink.
Write the description of your query.
Mention the contact details.
Send the email to the official email address of Earthlink.
Policy Regarding The Cancellation:
To make the cancellation, you must read the Earthlink cancellation policy. With the help of these policies you’ll be able to avoid the cancellation fee.
You will not get a refund for the service user during the last month before your cancellation.
International calling charges will be added to the bill once the account has been cancelled.
The Earthlink cancellation fee is up to $200 for cancellation. This is certainly a reasonable amount for making the cancellation. You can cancel the customer service or even on the official website. Soon after completing the cancellation, you’ll get a confirmation email.
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